📢Notice Regarding Taken Actions on Step-Up Draw & Exclusive Gear Guaranteed Draw Tickets

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Hello there, fellow gamer! As someone who’s been around the block a few times, I can say that I’ve seen my fair share of game updates and the occasional bump in the road. But when it comes to issues like the ones you’ve encountered with the Step-Up Draw and the UR/SR Exclusive Gear Guaranteed Draw Tickets, I must admit, it’s a whole new level!

Hi there! It’s me, your excited fan speaking. I wanted to share some updates concerning the Step-Up Draw and the UR/SR Exclusive Gear Guaranteed Draw Tickets in Brown Dust 2 for the month of August 2023.

■ Regarding the Step-Up Draw

During the application of Step 4 in the Step-Up Draw for “Kind Ruthlessness Hikage” and “Fist of Conviction Yozakura,” an unexpected problem occurred: extra costumes were given instead of the planned 10, resulting from a unique situation that triggered app failures.

It’s been verified that a grand total of 183 user accounts faced this problem.

[Actions Taken]
– Retrieval of over-distributed costumes (Completed)

■ Regarding UR/SR Exclusive Gear Guaranteed Draw Tickets on August, 2023

In August of 2023, a new feature called a guaranteed system was incorporated into the draws. Consequently, we provided UR/SR Exclusive Gear Guaranteed Draw Tickets as a form of compensation for past unsuccessful attempts at draws. Nevertheless, it was discovered that the latest exclusive gear from a certain period (from the maintenance on September 12, 2024, up to the maintenance on October 31, 2024) was part of these tickets.

Now, we’ve revised the content to incorporate solely the gear models that were available prior to August 2023.

For individuals who got special equipment post-August 2023 via these passes, we gathered data until a particular date and concluded the collection process.

Starting from the data gathered following the draw with the UR/SR Exclusive Gear Guaranteed Tickets in August 2023 up until the recent system maintenance, we plan to carry out identical procedures.

In simple terms, if we manage to retrieve the results from the August 2023 UR/SR Exclusive Gear Guaranteed Draw Tickets, those accounts will get another chance with the same tickets. Additionally, resources allocated for enhancing exclusive gear will be distributed separately at a later date.

– We’ve collected instances where unique gears from specific periods were acquired via UR/SR Exclusive Gear Guaranteed Draw Tickets (Done).

I truly regret any inconvenience you’ve experienced, and I want to assure you that we’re taking steps to conduct more comprehensive reviews to avoid such problems in the future.

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2024-10-31 07:37