ServiceNow: A Dip, Darling, Not a Disaster

ServiceNow, it seems, is attempting to be frightfully modern with all this ‘artificial intelligence’. Their ‘Now Assist’ suite is apparently doing rather well – a rather vulgar $600 million in annual contract value. They envision it becoming even more substantial, exceeding a billion by 2026. They’re also acquiring cybersecurity firms – Armis and Veza, if you’re keeping score. All rather technical, of course, but the idea is to orchestrate this ‘agentic AI’. One hopes it doesn’t become too bossy.








