
The air, thick with the anxieties of those who traded in ephemeral things, carried the murmur of a market enamored with the new, the glittering promises of artificial intelligence. ServiceNow, a builder of solid, if unglamorous, foundations – enterprise software, they called it – found itself cast in the lengthening shadow of these digital phantoms. It was as if the market, suddenly seized by a fever dream, had forgotten the value of a well-constructed wall in its haste to chase mirages of self-aware machines. The company, despite its earnest embrace of these very same intelligences, found itself branded, unfairly, as a relic of a bygone era.