Hello, this is BrownDust2.
The problem with in-game payments has been fixed, so everything’s back to functioning as expected. We deeply regret any trouble this may have caused you.
Any delayed items have now been delivered, or will be delivered soon.
If your ordered goods haven’t arrived yet, kindly try logging back into the platform where you made the purchase. If the items are not visible, close and reopen the game a couple of times to see if they’ve been delivered. If you continue to experience problems, feel free to reach out to our in-game customer support team, and we’ll do our best to resolve it promptly.
1. “We’ll make every effort to avoid recurring problems, thank you for your continued patience and trust.”
2. “Rest assured we’re taking steps to ensure such incidents don’t happen in the future. Your understanding is greatly appreciated, and we’re dedicated to delivering a consistent, dependable service.”
3. “We’re doing our utmost to learn from this situation and prevent it from arising again. We value your patience and want you to know that we are devoted to maintaining a solid, uninterrupted service for you.”
4. “Moving forward, we’ll be vigilant in preventing similar issues. Thank you for your understanding, and we’re committed to delivering a steady, trustworthy service.”
Thank you.
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2025-06-20 05:07